Curriculum Vitae
Carlos Chaves
Head of Quality & Senior QA Engineer
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💼 Professional Summary
Results-driven QA professional with more than 15 years of experience in software quality assurance, test strategy implementation, and fostering a culture of continuous improvement. Expertise in leading teams, optimising testing processes, and integrating automated testing into CI/CD pipelines. Passionate about advocating for quality at all stages of development, mentoring teams, and leveraging data-driven insights to drive efficiency.
🛠 Core Skills
✅ Test Strategy & Process Optimisation
⬅️ Shift-Left Testing & CI/CD Integration
🤖 Test Automation (Selenium, Cypress, Playwright)
⚡ Performance Testing
🔄 Agile & DevOps Quality Practices
👨💼 Technical Leadership & Mentoring
⚠️ Risk Assessment & Defect Management
🤝 Stakeholder Communication & Collaboration
🧪 Test Frameworks: BDD, TDD, ATDD
📈 Professional Experience
Head of Quality
Epos Now Dec 2023 – Present
Led the transition to a quality-first approach with Shift-Left Testing, mentored 8+ QA team members, defined KPIs, and implemented data-driven QA strategies.
Senior QA Engineer
Epos Now Dec 2022 – Dec 2023
Implemented automated test strategies in CI/CD pipelines, migrated legacy systems to React with Playwright automation, and optimised regression suites.
Senior QA Engineer
Fidel API Jun 2021 – Nov 2022
Automated API testing with Cypress, introduced shift-left practices, and performed performance/security testing.
Senior QA Engineer
Itaú Bank Mar 2020 – Jul 2021
Key QA role in PIX launch, led E2E testing, automated API/UI tests, and coordinated strategies across 5 squads.
QA Lead
Enjoei Jul 2018 – Mar 2020
Built mobile automation framework with Appium & Cucumber, integrated tests into Docker/CD pipelines, and led QA hiring and mentoring.
QA Engineer
Software Quality Consulting 2008 – 2018
Worked across major clients like BTG Pactual, PagSeguro, and RedBull, leading automation with Selenium & BDD.
🎓 Education
Bachelor of Computer Information Systems
📜 Certifications
ISTQB - Foundation Level Certification
Test Quality in Agile Methodologies
Advanced Test Management
🌍 Languages
Portuguese
Native
English
Fluent